Posts Categorized: Customer Service
The Right Stuff
There is a profound need to make sure the people we bring in not only have read and signed a memo telling them what our ethics happen to be, but that they LIVE these ethics.
Read More »
Daily Equipment Checks
The importance equipment checks is stressed to every new firefighter from the day they join/start the academy. Officers and instructors stress that the new firefighter know their PPE, and the equipment on the rig; and know that it works. In order to know…
Read More »
A Long Weekend
This past weekend I had a 36 hour duty crew at the station. The Friday shift was short an operator for the engine, and I had my 24 hour crew on Saturday, so I decided to give them a hand and stay over night (mostly so I didn't have to get up at 6am to be…
Read More »
Experience based training
The best training come from experience. Experiences in the fire service need to be shared from one fireman to another. The only thing better than receiving this shared knowledge is to experience the basis for it first hand. As my department's current t…
Read More »
Out of Air Emergency (Last Chance Rescue Filter)
Out of Air Emergency The Last Chance Rescue Filter
You are in a dark, heat, smoke filled room, and you are taking your last breath. You think to yourself “now what?”. Your mind quickly goes to a check list of things to do. During this check li…
Read More »
‘Pay for spray’ update: Tennessee’s South Fulton FD says it was not on scene of controversial fire. Local chief says Kentucky company got close but had no authority to act.
The facts are a bit different but the dilemma for firefighters remains.
Read More »
Local chief gives update on Obion County, TN ‘pay for spray’ policy. Union City’s Kelly Edmison says tax is cheaper than subscription,
Chief Edmison writes STATter911.com to update us on chiefs' efforts to change subsciption plan.
Read More »
The 100th Fire
Its 11pm, you and the crew are winding down and ready to hit the bunk after another day on the job. The day was not usual, some table top training, ran some medical calls, a couple of alarms, pranked the new guy, had some laughs. Medi…
Read More »
A Convergence of Technology for Firefighter Training
Most online training deals with reading text and posting to discussion boards. However, on December 6th, 2011, that is about to change. The Open Fire Academy, International and Firefighter Radio are offering the first class that is both synch…
Read More »
Open Fire Academy Starts Affiliate Program Today
We want to get the word out about what we are doing to help better promote training to the fire service. If you are a website or blog publisher, we will pay you to promote the Open Fire Academy, International. Promoting our mission and efforts …
Read More »
Congratulations to Our October Giveaway Winner
Congratulations to John Sawyers for being the winner of our October Giveaway. He won a $50.00 gift card to Amazon.com. Watch our Giveaways page for more coming up and earn rewards for participating on the Firefighter Radio. More to come!
Read More »
Hometown Heroes: Minnesota Firefighters Efforts to Build a New Memorial
With this episode, we begin a series called Hometown Heroes. We will look at fire departments and organizations around the globe. We will launch our series in Minnesota.
If Minnesota’s 20,000 firefighters raise enough money by the end of th…
Read More »
Quick Thoughts- You Never Know
Today's quick thought is just a reminder that you never know where powerline might be laying. And just because you see them laying there on the ground and not "jumping"around doesn't mean they aren't hot. Stay on the look out and stay safe, wait til …
Read More »
Accountability and Safety in the Fire Service
Image via Wikipedia
Join our roundtable discussion as Mike, Orlando, Jeremy, and BJ discuss Accountability and Safety in the Fire Service. We would love to hear your comments and questions. Please join us and call i…
Read More »
Remembering Fallen Firefighters
[youtube]http://www.youtube.com/watch?v=TulHgysOVqw[/youtube]
Seventy-two fallen firefighters were remembered by family, friends, and fellow firefighters in Emmitsburg, Maryland this past weekend. National Fallen Firefighters Memorial Weekend also recog…
Read More »
Webcasting the National Fallen Firefighter Ceremonies on FF Radio
If you are unable to attend the National Fallen Firefighter ceremonies this weekend, you can still watch all the events on Firefighter Radio. We will be simulcasting the ceremonies all weekend. Click the link below for schedule and to watch. …
Read More »
Why the 2010 Report Not Reason to Celebrate
I wanted to take some time to review through the USFA's Firefighter Fatality Report for
2010. There is quite a lot of information to absorb and I definitely think all those who work to provide these reports should be commended on making this h…
Read More »
Lt. Keith Rankin, Lancaster Township Fire Department
A personal loss.
Read More »
Public information in your Nation’s Capital: Encryption of police communications, fire department Twitter feed goes dark, cameras seized by police. What does it all mean? A guest column by Gerald Baron.
DC Fire & EMS Department director of communications says social media is for parties.
Read More »
Calling the Mayday is Now on Facebook
The Calling the Mayday has become a foundational course for many departments. However, some still have not had the opportunity to take this important course. To help, the Calling the Mayday is now available via the Facebook platform. Taking the course if…
Read More »
9/11 Memorial Events In Northern IL
9/11 AMERICAN FLAG MEMORIAL, 8 a.m. Sept. 11, Fountain View Pavilion at Sun City, 12880 Del Webb Blvd., Huntley. The 10th anniversary program includes Marine Color Guard, Pledge of Allegiance, patriotic music, Taps, a narrative of the events of 9/11, Fla…
Read More »
Some Facts About Standpipes – By: Chris Collier
Did you know standpipe systems are designed to deliver a prescribed amount of water at a prescribed pressure to the top most outlet? Unless you are a fire inspector or you are really into engine company operations you may not have put much thought …
Read More »
More than six-hour rescue to get man from 760-foot level of tower. Firefighters in Burleson, Texas tell their story.
Firefighter cramped up trying to get rope to the platform.
Read More »
Busted: Driver of ambulance running red lights & siren on pet calls in Louisville, Kentucky.
Drug testing and pet ambulance firm has vehicle impounded.
Read More »
Video of procession in Asheville, North Carolina honoring Capt. Jeff Bowen. Funeral at 11:00 AM today.
Citizens lined the streets on Monday as Capt. Bowen's body was moved from the funeral home to the church.
Read More »
