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Posts Categorized: Dispatch

Promotional Opportunities in Illinois

Fire Chief Calls In False Alarm Read More »

Chicago Warehouse Fire Update

Rekindle, Audio, Video and More Read More »

“Twitter 9-9-9, What is Your Emergency (in 140 Characters or Less)?”

London Fire Brigade Wants to Tweet With You Read More »

Newtown Radio Traffic

Police / Fire / State Police Channels Read More »

Looking Back

Automatically Records All Incoming Emergency Calls Read More »

Gas Fumes Dump Detroit Dispatch Center

THE DETROIT, MICHIGAN, EMERGENCY DISPATCH CENTER was evacuated just before noon today as the building was filling up with "natural gas" fumes. Read More »

Four Firefighters Disciplined For Not Responding To A 9-1-1 Call

FOUR MEDFORD, MASSACHUSETTS, FIREFIGHTERS have been given disciplinary actions for their parts in a dispatching error on July 13 in which a medical patient died. Read More »

Radioman “Outs” Himself

FAMED DISPATCH SCANNER AND RECORDIST "RADIOMAN" has shed his anonymnity. Read More »

Dispatcher Falls Asleep While Taking Call – Starts Snoring on the Phone

A MONTGOMERY COUNTY, MARYLAND, FIRE and Rescue dispatcher had to be relieved on the job last month when he fell asleep during an emergency call. Read More »

LAFD Response Times Dip After Station Shutdowns …. (No! Really?)

Anybody Besides the Fire Chief and Mayor Surprised at This? Read More »

Fire Department Says “No” to Sore Fingers

THE CITY OF FULTON, NEW YORK, has sent a letter to the Oswego County E-911 Administrator asking them to remove the city's fire department from responding to non-emergency medical calls. Read More »

LAFD Woes Continue

THE VIGOROUS CAMPAIGN FOR MAYOR of Los Angeles (California) is exposing more failures of the City Council and the Mayor. Among the agencies which are coming up short is the Fire Department. Read More »

Dispatcher Creates 90-Minute Delay on Working House Fire

THE DENVER, COLORADO, FIRE DEPARTMENT is in damage-control after a call-taker in the emergency dispatch center decided to disregard a 9-1-1 call for a "smell of smoke" in a neighborhood. Read More »

Another Street Box System to be Discontinued.

BLOOMFIELD, NEW JERSEY, FIRE CHIEF Joseph McCarthy told the Town Council yesterday (Monday) that the city's 120-yr.-old Gamewell Telegraph fire alarm system will be discontinued soon after the "proper notifications" can be made. Read More »

Morning Lineup – December 16

A bill is working its way through the U. S. Congress that will allow monitored alarm signals to bypass the alarm company's switchboards and go directly to the 9-1-1 dispatch center. Read More »

Booze in the Nose.

of "alcohol on her breath". I've started a lot of charts like this. Seen PD run reports that said the same. I've seen it testified to in court....  And it is pretty interesting, in part because you can't smell alcohol. Sure, you can smell booze--the oth… Read More »

Morning Lineup – October 17

That story got me to thinking (a sometimes dubious exercise) about just how prepared our call-takers and dispatchers are when it comes to this sort of communications. Read More »

Daft Dispatch Priorities Deny Apprehension of Drunk Driver

"Sir, You're Not Allowed to Use Your Phone While Driving" Read More »

London Ambulance Service goes back to manual call taking

New call-taking computer crashes, thank goodness for paper and pencils. Read More »

Dispatcher Tells Caller That He’s In a Place That Doesn’t Exist, Refuses to Dispatch an Ambualnce

THE VICTORIA, AUSTRALIA, AMBULANCE SERVICE has had to publicly apologize for failing to dispatch an ambulance promptly when the caller was told that he was in a non-existent location Read More »

Don’t They Have Street Drills Anymore?

It’s hard on the head. You’re standing there, you’re waiting and they go the other way. Three times, can’t they get it right? Read More »

A New Record For Prank 9-1-1 Calls

A FAYETTE COUNTY, PENNSYLVANIA, MAN is in jail after being arrested Tuesday night and charged with 2,760 counts relating to six charges involving 9-1-1 abuse. Read More »

Cleveland Call-Taker Mis-Codes Ambulance Emergency, Fails to Dispatch

A CLEVELAND WOMAN saw her son choking and was afraid that he was going to die right before her eyes ... Read More »

Press “1″ for English

What's different is that instead of the dispatcher following up with a vocal over the radio, an automated voice takes over and announces the dispatch. Read More »

Bureaucrats Bungle Another One

THIS TIME IT'S FROM THE WORLD'S CAPITAL of bungling bureaucrats, Washington, D. C. Read More »

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