Posts Categorized: Dispatch
Dispatcher Falls Asleep While Taking Call – Starts Snoring on the Phone
A MONTGOMERY COUNTY, MARYLAND, FIRE and Rescue dispatcher had to be relieved on the job last month when he fell asleep during an emergency call.
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LAFD Response Times Dip After Station Shutdowns …. (No! Really?)
Anybody Besides the Fire Chief and Mayor Surprised at This?
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Fire Department Says “No” to Sore Fingers
THE CITY OF FULTON, NEW YORK, has sent a letter to the Oswego County E-911 Administrator asking them to remove the city's fire department from responding to non-emergency medical calls.
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Dispatcher Creates 90-Minute Delay on Working House Fire
THE DENVER, COLORADO, FIRE DEPARTMENT is in damage-control after a call-taker in the emergency dispatch center decided to disregard a 9-1-1 call for a "smell of smoke" in a neighborhood.
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Another Street Box System to be Discontinued.
BLOOMFIELD, NEW JERSEY, FIRE CHIEF Joseph McCarthy told the Town Council yesterday (Monday) that the city's 120-yr.-old Gamewell Telegraph fire alarm system will be discontinued soon after the "proper notifications" can be made.
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Morning Lineup – December 16
A bill is working its way through the U. S. Congress that will allow monitored alarm signals to bypass the alarm company's switchboards and go directly to the 9-1-1 dispatch center.
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Booze in the Nose.
of "alcohol on her breath". I've started a lot of charts like this. Seen PD run reports that said the same. I've seen it testified to in court.... And it is pretty interesting, in part because you can't smell alcohol. Sure, you can smell booze--the oth…
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Morning Lineup – October 17
That story got me to thinking (a sometimes dubious exercise) about just how prepared our call-takers and dispatchers are when it comes to this sort of communications.
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Daft Dispatch Priorities Deny Apprehension of Drunk Driver
"Sir, You're Not Allowed to Use Your Phone While Driving"
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London Ambulance Service goes back to manual call taking
New call-taking computer crashes, thank goodness for paper and pencils.
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Dispatcher Tells Caller That He’s In a Place That Doesn’t Exist, Refuses to Dispatch an Ambualnce
THE VICTORIA, AUSTRALIA, AMBULANCE SERVICE has had to publicly apologize for failing to dispatch an ambulance promptly when the caller was told that he was in a non-existent location
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Don’t They Have Street Drills Anymore?
It’s hard on the head. You’re standing there, you’re waiting and they go the other way. Three times, can’t they get it right?
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A New Record For Prank 9-1-1 Calls
A FAYETTE COUNTY, PENNSYLVANIA, MAN is in jail after being arrested Tuesday night and charged with 2,760 counts relating to six charges involving 9-1-1 abuse.
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Cleveland Call-Taker Mis-Codes Ambulance Emergency, Fails to Dispatch
A CLEVELAND WOMAN saw her son choking and was afraid that he was going to die right before her eyes ...
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Press “1″ for English
What's different is that instead of the dispatcher following up with a vocal over the radio, an automated voice takes over and announces the dispatch.
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Bureaucrats Bungle Another One
THIS TIME IT'S FROM THE WORLD'S CAPITAL of bungling bureaucrats, Washington, D. C.
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Morning Lineup – February 17
Did you know that yesterday was the 43rd anniversary of the U. S.'s first 9-1-1 call?
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February 16 – A Day in Dispatching History
WHO WOULD HAVE GUESSED THAT 43 YEARS AGO, an Alabama town would be on the cutting edge of American emergency services?
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And It’s So Cold Outside, Too!
A GLENVIEW, ILLINOIS, 9-1-1 DISPATCHER WAS ARRESTED earlier this week after he was identified from surveillance tapes showing him running naked around the outside of his apartment building.
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Provo Tabernacle Fire Was Delayed Alarm
THE TRAGIC AND DEVASTATING FIRE THAT destroyed the Mormon Tabernacle in Provo, Utah, last month might have been caught in time to save the temple.
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New Item in Firegeezer Shop
The FIREGEEZER SHOP has just added another item to the stock that will be of special interest to dispatchers and scanner buffs alike, as well as anybody interested in historical fire department events.
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Great Moments in 9-1-1
WHEN ROBERTO ALCEVEDO, 49, WENT INTO A LIQUOR STORE in Jacksonville, Florida, Monday evening, all he wanted was to buy some beer.
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Maybe They Didn’t Know How To Spell It?
The sheriff's department, along with many others, are puzzled over why nobody ever called 9-1-1 when the fire broke out at 4 pm.
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Dispatchers Quarterback the House Party Raid
YOU KNOW THE HOUSE PARTY HAS GOTTEN out of hand when the homeowner has to ask the 9-1-1 dispatcher where the unconscious teenagers are located.
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LAFD Woes Continue