Posts Tagged: Dispatch
Patient Dies Following Dispatch Delay in Florida
An 80 year old Marco Island resident died last week and fingers are being pointed in different directions about why a 911 call for an ambulance was not promptly dispatched by the county EMS system.
NBC2 has been investigating the incident since it occ…
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Measured Response to Response Measures
In conversations lately I have been hearing more diverging opinions on measuring EMS response ranging all the way from it being a definitive criteria to saying it shouldn't be considered at all. A recorded example of such a discussion is a recent blogt…
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Dynamic System Status Management
System Status Management (SSM) is the fluid deployment of ambulances based on the hour-of-the-day and day-of-the-week in order to match supply, defined as Unit Hours of Utilization (UHU), with expected demand, expressed as calls for service, in the attem…
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Leaders Break Ground on Consolidated Dispatch
WCIV News 4
NORTH CHARLESTON -- Tuesday's rain couldn't stop Charleston County leaders from officially breaking ground on the new 911 Consolidated Dispatch Center.
The facility will be located on 8500 Palmetto Commerce Parkway in North Charlest…
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Addressing Geovalidation
The most fundamental aspect of an E-911 emergency dispatch center is to be able to locate a call for service and communicate that location to the closest appropriate vehicle to be dispatched. In nearly every case, that location description is eventuall…
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London Ambulance Service goes back to manual call taking
New call-taking computer crashes, thank goodness for paper and pencils.
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Quick Thoughts from the Zoll Summit2011
Great talk on Risk Management by Gordon Graham to start the day yesterday at the Zoll #Summit2011: "Predictable is preventable"- always strive to do better was his primary mantra. Lots more of his advice at www.lexipol.com. Gordon also advises: "Everyday…
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EMS “Frequent Flyer” Abuse
A recent article at JEMS.com on EMS System Abuse told of examples of "frequent flyers" (that is non-emergency patients requesting multiple transports by EMS agencies on a fairly regular basis) many of which would be amusing if they weren't so sad. The …
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“No Available EMS”
No one really wants to read a bad story about some other EMS agency, but it is even worse to read a similar story about your own. The purpose of this post is not to make Detroit into some EMS "posterchild" but intended to shed some light on simil…
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The Small Things: The dispatch story
You can give me a bazillion updates including the color of their underwear and what they had for Thanksgiving dinner in 1934, but you can't even tell me where to to find the lady with the pink zebra thong who had jellied cranberries in 1934?
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Why it Hurts
The staff at these facilities leave something to be desired and the patients usually are fine. This has to be an overreaction, doesn't it?
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Old 911 Technology Alleged to have Caused 28 Minute Delay In Deadly NY Fire
On December 23, 2009, Zia Ansari lost his father and two sisters in a fire in Erie County, New York. He is now filing suit against local officials alleging that a delay in dispatching fire apparatus contributed to the outcome. The fire killed Faai…
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Political Signs and Firefighters: 1st Amendment Case
A Federal Court in New Jersey last week ruled against a firefighter who claimed his department violated his 1st and 14th Amendment rights. Edison firefighter Peter Yackel parked his personal pickup truck in the parking lot of his firehouse on June 1, 200…
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Bailout Law for Firefighters
When someone refers to a bailout law these days, it’s usually got something to do with the current economic crisis. However, the state of New York State Department of Labor Code recently issued a new occupational safety and health regulation that requi…
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Charleston Families Argue That City Should NOT Be Kept In Lawsuit
The June 18, 2007 Charleston Sofa Super Store fire is in the headlines again, this time on the civil suit side. On March 12, 2010, the South Carolina Court of Appeals refused to dismiss an appeal filed by the store owners over a trial court ruling to dis…
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Family Members Press for Criminal Charges in Charleston
The Charleston Post and Courier ran a story today indicating that state law enforcement officials were investigating possible criminal charges against the fire chief and fireground commanders in the June 18, 2007 Sofa Super Store fire that claimed…
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Residents Sue to Block Fire Station Renovation: But Why?
Plans to renovate and expand the fire station in the Village of Fayetteville, NY ran into some unanticipated legal difficulties last week when two Fayetteville residents filed a lawsuit contending that the expansion would violate certain restrictive cove…
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Actual Malice: Fire Chief’s Suit Dismissed
Being a fire chief is not an easy job. It fact for many reasons it may very well be the worst job on the department. Bernie Becker was the fire chief in Clearcreek Township, Ohio for 11 years. During his tenure he was subjected to repeated accusat…
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Saints and sinners: Fire Department radio traffic after New Orleans became Super Bowl bound.
Just a little fun over the New Orleans Fire Department radio channel Sunday night.
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Puzzling Policy Change in NYC Ambulance Dispatch Protocol
A high-ranking EMS chief said that the volunteers "are no longer required" to help cover the calls sent out for emergency medical services.
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