Pittsburgh EMS has been thrown into a controversy after a Hazelwood man died February 7th who had called EMS 10 times over a two day period seeking help for a stomach ailment. It is a terrible tragedy to be sure. From a Public Information standpoint, the Pittsburgh Public Safety Director Michael Huss and Mayor Luke Ravenstahl have been blunt with their reactions to the episode. It remains to be seen what happens over the next several days but initial reaction has fulfilled some of the main tenets of The Fire PIO’s 7 primary responses to a crisis. Read More »