Posts Tagged: Public Information Office
LAFD chief halts public information flow about incidents, citing HIPAA. Mayor overrules chief, for now.
Press office this week stopped releasing locations of incidents handled by LAFD.
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Is Reading a Workplace Crime?
An interesting incident took place at work late yesterday afternoon. I was sitting at my desk reading a copy of MEDIAWEEK when a colleague came into the office to report on a meeting he had attended. He asked if I had time to chat with him and I told him I was reading an article and could he shoot back in ten minutes. He gave me the strangest look and then I realized that I had committed the most heinous workplace crime of all – reading while on the job.
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Who’s Minding your Twitter?
Southwest Airlines was able to recently defuse a troubling Twitter comment just 20 minutes after it was posted.
I don’t suspect that any of us, in our public information offices, have the dozens of employees that Southwest does to monitor and respond to PR crisis and social media. But I feel that if we use Twitter, we can’t let it lay dormant and unmonitored and expect that followers of our Departments might not be interacting about us.
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Texas Trepidations
It’s been a busy day so far. I am attempting to rectify a crisis communications issue on the regular job, track the large number of alarms the department is receiving for rain and flood related conditions on this part of Long Island, as well as prepare for a business trip to Texas that starts tomorrow. The Texas trip is the one that gives me the most trepidation.
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