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Posts Tagged: Public Information

The Vicious Cycle

We have to get our act together to break this vicious cycle, or there will not be an American Fire Service to pass on to the next generation of firefighters. Read More »

LAFD chief halts public information flow about incidents, citing HIPAA. Mayor overrules chief, for now.

Press office this week stopped releasing locations of incidents handled by LAFD. Read More »

“Not Gonna Do It”

It wouldn't be prudent. Read More »

Brooklyn Citizen Finds Firefighters “Joyriding”.
Or, “Engine 255 Shops for the Meal”

John Q. Public thinks your are supposed to brown bag it each day. Read More »

Mark My Words

"Johnny, you've got the lawyer spot tonight." Read More »

The Firehouse Doors

The doors of the firehouse offer those we serve a peek inside of our world… but in many places, we are closing those doors and hiding behind them. Read More »

Misguided Anger

Maybe some of us can't handle the truth, that this is what is expected. Maybe some of us have lost focus and forgotten about "getting the baby!" Maybe it's the kinder, softer-side of firefighting, that makes reality more harsh. Read More »

The Endangered Species

"The UFA also claims fire emergencies have increased 16 percent since 2001 and that the FDNY received a record number of alarms in 2010." Read More »

Can Public Safety Ever Completely Trust “The Media”?

The terms public affairs, public relations, and ‘the media’ are synonymous with public safety. However, how many of us really know what these terms mean? Host Brett Hicks interviews our Guest Danny Chung on the influence(s) that public affair… Read More »

Rhetorical Lesson No.5: Maybe T-Shirts and Patches Make a Difference?

If the customers and the politicians read, and they do, does what they see match the story? Does it matter? Read More »

More Truck Appreciation: Brooklyn Apartment Fire With Cops, Tortoise Trapped and P.G. Tower Crew Rescues Bird Stuck In Tree

Medal Day must be coming up soon. You can almost hear the truckies as they type with two fingers. Read More »

Dallas Fire-Rescue’s Website Has A Funny Way Of Promoting Respiratory Safety

[fblike]For the record, we LIKE Dallas Fire Department. This is not meant to take a cheap shot at them whatsoever. That said, we were searching around fire department websites on another article project and came across the front page for the DFD. The mai… Read More »

Boston Local 718 Offers A Customer Service Message.
What Does Your Local or Department Do?

Rather than a video of year-end fire highlights, how does your department use video to send a message to the "customers"? Read More »

Truck 1 Helps Stuff A Truck

Give back when you can. It helps increase your positive image among the community. Read More »

First Due Blog Carnival 6th Ed.
“Social Media Policy”

A slim roundtable of thoughts about social media policies. Maybe it's not a problem after all? Read More »

“Social Media Networking Policy”
Response to First Due Blog Carnival

It is really quite simple. Prepare for the worst, teach what is expected, reward or punish the result. Read More »

PR Dilemma: Buffalo

Come on man, even Steve McQueen had helicopters! Read More »

Lessons from South Fulton: Avoid making a bad situation worse. Have a plan to respond when your reputation is on the line.

Have you thought about how your department would handle suddenly being under the national or international spotlight with its reputation at stake? Your initial response can be vital to how the story plays out. Read More »

Public Information goes both ways

A fire incident in my own town, created serious circumstances that could have easily become deadly serious. While we strive to be as transparent as we can with the public, it is also the responsibility of citizens to be transparent with us, especially when potentially deadly conditions exist on the fireground. Read More »

Gen. McChrystal makes public information a priority in Afghanistan

NATO forces Chief Gen. Stanley McChrystal made a public apology, with translation in Dari and Pashto, to the Afghan population for an unintentional attack that killed 27 civilians a few days ago. McChrystal is attempting to be more transparent and forthright with public information distributed to the Afghan population. Read More »

Quick Takes

House fire in Upton, Massachusetts: Minor injuries to the couple living in the house. The fire broke out yesterday morning. Read details. NEW - A glimmer of hope in Baltimore hours before a fatal fire occurs with the closest truck company shu… Read More »

Balloon boy: The plan. A look at rescue options and communications issues during Thursday’s chase of the run away balloon in Colorado.

So, what where the plans if balloon boy had to be rescued in-flight. A look at one option and communications issues on the ground. Read More »

Firefighter James Krapf gets second day of suspension for refusing to remove American flag from his locker. Chester City, PA Fire Commissioner James Johnson says “it isn’t about patriotism”.

Second day of suspension for firefigter who doesn't want to remove American flag from his locker. Read More »

Buffalo house fire. Fireground audio and video.

Video and fireground audio from Buffalo house fire on Friday. Read More »

Boss out after sleeping by 911 call taker surfaces. Warren County, Ohio’s Frank Young resigns when details emerge of call taken in connection with high profile murder case.

The director of emergency management in Warren County resigned Friday in the wake of an investigation of his department after a 911 dispatcher was accused of sleeping just prior to answering a call in a high-profile murder case. Read More »

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